Privacy Policy

How Darul Hikmah Islamic Centre collects, uses and protects the personal information of students, parents and donors, and the choices you have.

Darul Hikmah Islamic Centre (DHIC)
Effective date: 18 October 2026

At Darul Hikmah Islamic Centre, we treat the trust of our students and their families as an amanah. This Privacy Policy explains what personal information we collect, why we collect it, how we protect it and the choices you have. It applies to our website, our online classes and programs, our registration forms, and donations made to us.

We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). Because our students join from many countries, we also aim to respect the privacy rights they have where they live.

1. Who we are

Darul Hikmah Islamic Centre is an online Islamic education institution based in Ontario, Canada, serving women, girls and children worldwide. DHIC is responsible for the personal information described in this policy.

2. Information we collect

Information you give us

Registration details: full name, age or date of birth, country, city and time zone, language preference, and the program you are joining.
Contact details: email address (including a dedicated student email for some programs), phone number and WhatsApp number.
Parent or guardian details: for students under 18, the parent or guardian's name, contact details and consent.
Admission documents (Aalimah and other degree programs only): educational certificates and results, a national identity document such as a CNIC for the student and guardian, and a handwritten introduction.
Learning records: attendance, class reviews, assignments, assessments, oral recitation feedback, progress notes and certificates issued.
Payment and donation details: the amount, date, payment method and the name or email linked to the payment. We do not store full card numbers.
Newsletter: the email address you enter in our newsletter form.
Messages: anything you send us by email, website form, phone, WhatsApp or Telegram.
Teacher applications: qualifications, experience and subject expertise.

Information collected automatically

When you visit our website, our server may record technical information such as your IP address, browser type, device and the pages visited. See section 9.

Information from live classes

Your name, voice and, where cameras are used, your image may be captured in live sessions and in recordings.

3. How we use your information

We use personal information only for clear, reasonable purposes:

To review and confirm registrations, interviews and admissions.
To create your student profile and give you access to Google Classroom, Google Meet, our student portal and course materials.
To schedule classes, assign teachers and send class links, reminders and updates.
To track attendance and progress, give feedback and issue certificates, Shahadah or Ijazah.
To process fees and donations, and keep financial records.
To keep classes safe, including confirming that sister-only classes are attended only by enrolled sisters.
To respond to your questions and feedback.
To share news about new programs, events and announcements, where you have agreed to receive them.
To improve our programs and website.
To meet legal, tax and accounting obligations.

We will ask for your consent before using your information for any new purpose.

4. Children's privacy

Many of our programs are for children (for example, our Darus Salaam kids' programs for ages 7–12).

Children under 18 must be registered by a parent or legal guardian, who gives consent on the child's behalf.
We collect only what we need to teach the child and keep the parent informed: the child's name, age, level and learning progress, and the parent's contact details.
Communication about a child's classes is sent to the parent or guardian.
We do not publish a child's name, image or voice on our website or social media without the parent's written consent.
A parent or guardian may ask to see, correct or delete their child's information at any time.

5. How we share information

We do not sell, rent or trade your personal information. We share it only when needed:

With our teachers and administrators, only as much as they need to teach and support you.
With service providers that help us run our programs, such as Google (Meet, Classroom, Workspace), our website host, PayPal, LaunchGood and our banking provider. They may use your information only to provide their service to us.
When required by law, such as in response to a valid legal request, or to protect the safety of a student or others.

Admission documents such as identity cards and certificates are seen only by our admissions team and are never shared with other students.

6. Payments and donations

Payments are handled through PayPal, Interac e-Transfer or bank transfer, and online donations through LaunchGood. These providers process your financial information under their own privacy policies. DHIC receives only the details needed to confirm your payment, such as your name, email, the amount and the date. We keep donation and payment records as required by Canadian tax and accounting law.

7. WhatsApp, Telegram and social media

We use WhatsApp, Telegram, YouTube, Instagram and Facebook to share updates and connect with our community. When you join a class group or follow a channel:

Other members of a group may be able to see your name and phone number. Channels, by contrast, do not show your number to other followers.
These platforms collect information under their own privacy policies.
Please do not share private or sensitive information in group chats.

You can leave any group or channel at any time.

8. Class recordings

Some classes are recorded so enrolled students can review the lessons.
Recordings are shared only with students enrolled in the relevant program or package, through private links, Google Classroom or our student portal.
We do not post recordings of sister-only or children's classes publicly.
If you prefer not to appear on camera, please let your teacher know. Where a program requires cameras, this is stated on the program page.

9. Cookies and analytics

Our website uses a small number of cookies that it needs to work, for example to keep forms secure and remember that you have already seen a notice. Our website does not currently use third-party analytics or advertising trackers. If we add an analytics tool in the future, we will name it here.

Embedded content from other sites, such as LaunchGood donation forms or YouTube videos, may set their own cookies under those sites' policies.

You can block or delete cookies in your browser settings. Some parts of the website may not work properly if you do.

10. Storage, security and retention

Your information may be stored and processed in Canada and in other countries where our service providers (such as Google and our website host) operate. These countries may have different privacy laws, but we choose providers that protect personal information.
We protect your information with access controls, secure accounts, limited staff access and secure handling of documents.
No online system is completely secure. If a breach creates a real risk of significant harm, we will notify you and the relevant authorities as the law requires.
We keep personal information only as long as we need it for the purposes in this policy. Student records and certificates are kept so we can verify your studies in future. Payment records are kept as required by law. Admission ID documents are deleted or securely destroyed once admission is decided, unless we need to keep them longer by law.

11. Your rights and choices

You may:

Ask to see the personal information we hold about you.
Ask us to correct information that is wrong or out of date.
Withdraw your consent, or ask us to delete your information, where we are not required to keep it. Withdrawing consent may mean we can no longer provide some services.
Unsubscribe from our emails at any time using the link in the email, or by contacting us. Class-related messages will continue while you are enrolled.

We will respond to your request within 30 days. We may need to confirm your identity first.

12. Contact our Privacy Officer

For any privacy question, request or complaint, contact our Privacy Officer:

Darul Hikmah Islamic Centre
Email: info@darulhikmah.ca
Phone (calls): +1 416-988-7994
WhatsApp (messages only): +91 9701675772

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.

13. Protection of our name, logo and identity

The name "Darul Hikmah Islamic Centre", the abbreviation "DHIC", our department names (DQD, DTD, DID, DSD, DFD), our logo, brand kit, tagline "Enlighten. Empower. Connect.", and the photos, videos, voices and likeness of our teachers, staff and students are the identity and property of Darul Hikmah Islamic Centre.

No person or organization may use any part of our name, logo or identity without our prior written approval or a signed agreement with DHIC. This includes using them to:

Create websites, social media accounts, WhatsApp or Telegram groups, or channels that appear to belong to or represent DHIC.
Advertise, run or collect fees for classes, courses, events or certificates in DHIC's name.
Collect donations or sponsorships on DHIC's behalf.
Claim to be a DHIC teacher, representative, partner or affiliate.
Copy, edit or reuse our logo, designs, posters, recordings or course materials.
Imply that DHIC endorses any person, product, service or view.

DHIC's only official channels are this website and the platforms linked on it. Official payments and donations are made only through the methods listed on this website. If you come across any account, group, page or person misusing our name or logo, please report it to info@darulhikmah.ca. We may take legal action, and report the misuse to the platform concerned, against anyone who uses our identity without authority.

14. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with its effective date. If we make an important change, we will let students know by email or through our official channels.